FIVE key steps to avoid losing your rental deposit
· The South African
Tenants are being urged to take proactive steps to safeguard their rental deposits before vacating a property, as deductions for damages and outstanding costs can significantly reduce the amount refunded at the end of a lease.
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According to the Seeff Property Group, rental deposits – often a substantial upfront cost – must be returned with interest, but landlords are entitled to deduct unpaid rent and costs for damage beyond normal wear and tear.
Restore to original condition
Property experts say the best way to secure a full refund is to maintain the property throughout the lease and ensure it is restored to its original condition before moving out.
This includes repairing visible damage, deep cleaning the property and ensuring everything is in working order.
Below, five key steps tenants should follow:
Step 1 – Repair damages and remove personal items
Fix any damage such as nail holes, chipped paint or broken fittings, and ensure the property is cleared of all personal belongings and waste. The property should be returned in the same condition as when occupation began, excluding normal wear and tear.
Step 2 – Attend the joint exit inspection
Be present during the final inspection with the landlord or agent to agree on any damages. This helps avoid disputes and allows tenants to clarify what qualifies as fair wear and tear.
Step 3 – Document the property condition
Take date-stamped photos or videos when moving in and again after cleaning and vacating. This provides evidence that the property was maintained and returned in good condition.
Step 4 – Perform a thorough move-out clean
Ensure the entire property is properly cleaned, including carpets, appliances, cupboards, bathrooms and outdoor areas. This helps avoid deductions for professional cleaning.
Step 5 – Return keys and get written confirmation
Hand back all keys and remotes, and request written confirmation of the inspection and the agreed refund amount from the landlord or agent.
By following these steps, tenants can improve their chances of receiving their full deposit back, with refunds typically processed within 14 days after the lease ends.
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